Frequently Asked Questions
Do you do special orders (Exotic Leather - Ostrich, Alligator, Caimans)?
Due to market conditions, we kindly ask for you to please contact us here, or by phone.
What other information do I need to know?
A 10% restocking fee will be charged on all unauthorized returns
Please allow 3 - 5 business working days for delivery (U.S. only)***
All returns require a Return Authorization Number and Invoice Number
Returns must be completed within 3 days of delivery date and returned in the same condition they were received
***Excludes Exotic Leathers, which may take longer depending on availability
Prices are subject to change without notice
Which courier do you use to ship?
All orders are shipped via UPS Ground delivery
What forms of payment do you accept?
Checks and credit cards** are accepted
**3% convenience fee on all debit and credit cards listed
There will be a $35 charge on all returned checks
We accept C.O.D. and Quick Pay as well
What are your business hours?
Monday through Friday: 8:00am - 5:00pm (closed for lunch - 12 - 1)
Closed on most holidays
How about the pricing of your leather products?
Prices are subject to change without notice due to market conditions